Best Western Plus Crystal, Hotel,Bar & Spa - Nancy

The Best Western Plus Crystal, Hotel,Bar & Spa offers a swimming pool, a sauna, a hammam and a cocktail bar with rooftop. It is located in central Nancy, a 10-minute walk from Nancy Cathedral. It offers a business centre, dry cleaning and air-conditioned guest rooms with free WiFi.

All rooms offer a satellite TV and a private bathroom with a hairdryer and bathtub or shower.

The hotel offers a buffet breakfast.

Place Stanislas and the Opéra National de Lorraine are located just 500 metres from the hotel. Guests can find numerous restaurants in the close vicinity. Nancy SNCF Train Station is 300 metres away.

The hotel day starts from hour 16:00 and ends at 12:00.

Due to its annual maintenance, please note that the spa will be closed for a month from Sunday January 4th, 2026 at 2:00 p.m. local time to Sunday February 8th, 2026 inclusive. We apologize for the inconvenience and we thank you for your understanding.

For safety reasons, the sauna and the hammam are strictly prohibited for children under 16 years old. Access to the Spa (pool + sauna + hammam) is authorized for children under 16 years old only from 10:00 a.m. to noon on Monday and from 8:00 a.m. to 9:30 a.m. from Tuesday to Sunday. The spa is a place of rest and relaxation. Parents must discipline their children in order to respect the tranquillity of the place under pain of exclusion. Spa access: 50 minutes offered per person and per night booked, upon mandatory reservation of your time slot at Crystal Spa by using our e-Concierge App.
The spa is not very busy on week days. Therefore, please note that for ecological and economical reasons, THE SAUNA AND THE HAMMAM WILL BE TURNED ON ONLY FROM 4:00 TO 8:00 P.M. FROM MONDAY TO FRIDAY. The schedule will be normal on week-ends, public holiday or school holidays." Thank you for your understanding.

Due to an increasing number of fraud or fraud attempts, please note that the full payment of your stay will be due at the time of check in (rate of the room x number of nights + city taxes) + a request of a credit card for a pre-autorisation or a cash deposit as a guarantee (minimum 50 Euros per person and per night).
Also requested at check in : signature and acceptance of our Terms and Conditions, our Privacy Policy and our Internal Rules. We cannot give access to the room if those documents arent signed. These documents can be provided by the hotel before reservation upon request.

Parking: the hotel doesn’t have a private parking. You can park in the streets nearby (free of charge Mon-Sat from 6:00 p.m. to 10:00 a.m., Sundays and Holiday Days). You can also park in the public Parking Joffre Saint-Thiébaut located 300 meters away from the hotel. If you validate your parking ticket at the Front Desk before exiting with your car, you’ll get a 10% discount.

Bikes: the hotel provides a free place to store your bike as it is forbidden to bring your bike to your room.

The bar is usually open Mon: 6:00 p.m. - 10:00 p.m. Tue-Wed: 6:00 p.m. - 00:00 Thu-Sat: 5:00 p.m. - 1:00 a.m. Closed on Sunday. Schedule subject to change at any time.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Swimming pool is closed from Sun 4 Jan 2026 until Sun 8 Feb 2026
Spawellness centre is closed from 2026-02-08 until 2026-01-04
Sauna is closed from 2026-02-08 until 2026-01-04

Superior Queen Room. The double room provides air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit offers 1 bed. ;
Deluxe King Room. The double room provides air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit offers 1 bed. ;
Prestige King Suite. The quadruple room features air conditioning, a minibar, a tea and coffee maker as well as a safe deposit box. The unit has 2 beds. ;
Duplex Junior King Suite with Sofa Bed. This quadruple room is air-conditioned and features a minibar, a tea and coffee maker and a safe deposit box. The unit offers 3 beds. ;
Deluxe King Room with Sofa Bed. This triple room features air conditioning and teacoffee maker. If you book a Deluxe King-Size Room with Sofa Bed for only 1 or 2 people, the hotel can assign you a Deluxe King-Size Room without Sofa Bed. ;
Deluxe Family King Room with Sofa Bed. This family room has air conditioning. If you book a Deluxe Family King-Size Room with Sofa Bed for only 1 or 2 people, the hotel can assign you a Deluxe Family King-Size Room without Sofa Bed. ;
Standard Double Room - Small RoomNon-Smoking. The double room offers air conditioning, a minibar, a tea and coffee maker along with a safe deposit box. The unit has 1 bed.